Tickets, photos stamped with time and GPS, crew location and every message about the job, all kept on the ticket. When a line gets hit, the record of who was there, when, and what they marked is already together.
Works without cell service • Runs on the phones your crew already has • Month-to-month
When something gets hit, the first question is whether the locate was done and done right. Your crew probably did the work. ReliaTXT keeps the record that shows it: the ticket, the photos with time and location, who was on site, and every message about the job.
Three companies touch every 811 ticket, in every state. Each one gets the part of the record it needs.
Techs see their tickets on a map with the dig area drawn. Photos taken in the dig area file themselves to the ticket. Where the utility takes electronic responses, positive response goes out when the locate is closed. The office sees what is coming due, and with GPS tracking on, where each tech is.
When your locate company works in ReliaTXT, message them on the ticket instead of chasing phone numbers. Photograph the marks before the bucket goes in, with time and GPS on every photo, tied to the ticket. If something gets hit, the ticket and the photos are already in one place.
If your locate company runs on ReliaTXT, you can see the tickets on your lines: where each locate stands and when positive response went out. Download the ticket and response data as a spreadsheet for a damage claim or a contractor review.
Each photo has the time and GPS point stamped on it. Photos taken inside a ticket's dig area attach to that ticket on their own. No separate camera app. Photos taken with no signal upload when the phone reconnects.
ReliaAI checks closed tickets for missing photos or thin photo coverage and flags them, so someone can fix it while the job is still fresh.
Turn a photo session into a PDF with a cover page, times, and photos grouped by location. Hand it to an adjuster, a utility or a client, and they can read it in a few minutes.
Most people only see paint and flags. ReliaTXT keeps what's behind them: the ticket, the time, the place, and the photos your crew took on site.
We built it on our own locates, and we still work our tickets in it every day.
Stand in the dig area on your screen with the prints laid out on the ground, then send a link so a utility, a contractor, or an adjuster can walk it with you.
See ReliaField →You pay per user, per month, with a 3-user minimum. Billed monthly, no long contract. Office staff and field crew work in the same company account, and we set it up with you.
Yes. Tickets are saved on the phone. Photos and status changes wait on the phone and send when it has signal again.
Tickets come in from your one-call center's ticket emails, and we set up the forwarding with you. Tell us your state and we'll tell you how it works there.
No. ReliaTXT runs in the browser on the iPhones, Android phones and tablets your crew already carries, and on any computer in the office.
Your company does. Your tickets, photos and messages are yours, and we don't sell or share them.
Yes. Ticket data downloads as a spreadsheet. If you ever leave, tell us and we'll hand you a copy of your tickets, photos and messages.
Tell us how your crew works today. We set up your account with you, walk the office and the field through it, and get your new tickets flowing in from your one-call center.